An AI receptionist that never misses a call
It answers every caller and website visitor, answers questions from your own information, qualifies the enquiry, books the appointment, and hands urgent calls to your team — day, night and weekends.
- Answers 24/7 — after hours, weekends and holidays
- Books appointments against real calendar availability
- Qualifies each enquiry and scores intent 0–100
- Transfers or escalates to a human on your rules
- Speaks 17 languages, sub-2s response
Running a smaller team? See the AI receptionist for small business — from $30/month.
What the AI receptionist handles
The four jobs a front desk does most — covered on every call, in every hour.
Greets with your business name and answers FAQs from your website, pricing and service list.
Checks real availability, books the slot, and confirms by email or message.
Captures name, number, service needed and urgency, then scores the lead before it reaches you.
Transfers live, or sends an instant alert with the transcript when a human should take over.
AI receptionist vs an answering service
| MAZ Assist AI receptionist | Traditional answering service | |
|---|---|---|
| Availability | 24/7, no queue | Business hours or per-minute after hours |
| Appointment booking | Books directly on your calendar | Usually takes a message only |
| Knowledge of your business | Trained on your website and service list | Reads a short call script |
| Languages | 17 spoken languages | Typically one or two |
| Setup | Under 5 minutes | Onboarding call and scripting |
AI receptionist questions, answered
What is an AI receptionist?
An AI receptionist is a voice assistant that answers your business calls and website visitors 24/7. It greets the caller, answers common questions from your own information, qualifies the enquiry, books an appointment on your calendar, and passes urgent calls to a human.
Does it work after hours and at weekends?
Yes. It answers every hour of every day, including evenings, weekends and holidays, so out-of-hours enquiries are captured instead of going to voicemail.
Can it book appointments?
Yes. It checks your connected calendar for real availability, books the slot, and sends the confirmation. You can set the services, durations and buffers it is allowed to book.
What happens if a caller needs a person?
You define the escalation rules. The assistant can transfer the call to your team, take a callback request with contact details, or send an instant email or WhatsApp alert with the full transcript.
What languages does it speak?
It detects and replies in 17 spoken languages, so you can serve callers in their own language without hiring per market.
How long does setup take?
Most businesses are live in under five minutes: add your business details or website, choose the greeting and booking rules, then paste one embed line or connect a phone number.
Stop losing after-hours callers
Set it up in five minutes and let it answer tonight. Full call transcripts and booked appointments land in your dashboard.