An interiors studio
Enquiries arriving after hours were answered the next morning — most had already gone elsewhere.
Two people handled every enquiry by phone and WhatsApp during office hours. Anything that came in at night or during site visits waited, and roughly half of those enquiries never replied again.
The AI Sales Employee was added to the website in an afternoon. It answers questions about services and rough budgets, qualifies the enquiry, books a call in the studio's calendar and emails the team the full conversation.
“People get an answer at 11pm and a call in the diary before we open.”