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Website design7 min read · August 16, 2026

The Small Business Website Checklist: 14 Things Every Page Needs

A practical checklist for small business websites — pages, trust signals, local SEO basics, contact paths and analytics — before you spend money on ads.

The Small Business Website Checklist: 14 Things Every Page Needs

You do not need a large site. You need a small site where nothing is missing.

Pages

  • Home with a single clear promise
  • One page per service you actually sell
  • About with real faces and a real address
  • Pricing or "how pricing works" — silence costs enquiries
  • Contact with phone, WhatsApp, email and a form

Trust signals

  • Reviews with names and locations
  • Certifications, insurance, registration numbers
  • Before/after or case detail — one is enough
  • Clear refund, privacy and terms pages

Findability and follow-up

  • Unique title and description per page
  • Google Business Profile linked and consistent
  • Analytics installed before launch, not after
  • An answer path for out-of-hours enquiries
  • Fast mobile load

That last one is where most small sites leak revenue. A call-me-now widget or a chat assistant covers the evenings and weekends when your competitor is also asleep.

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