Med spa buyers research at 10pm and expect an answer by 10:05. If you're relying on a receptionist to reply to Instagram DMs and website forms during business hours only, you're handing 60% of your pipeline to the med spa two blocks away.
The qualification questions that matter
- What treatment are you asking about — Botox, filler, laser, body contouring, IV drip?
- Have you had this treatment before, and when?
- Any relevant medical conditions or medications?
- Budget range and preferred time window.
An AI voice widget asks those in 40 seconds and books straight into your calendar. The consultation team walks into the room already knowing the story.
Price transparency without underselling
The assistant is trained on your public price ranges so it can quote a band ("Botox in this area typically runs $12–$16 per unit, we'll finalize during the consult") without committing you to a specific number. That single behavior cuts your consultation no-show rate by half — buyers who understand pricing show up.
After-hours + weekend coverage
62% of med spa inquiries land outside 9–6. MAZ Assist covers them without you paying overtime.