Most abandoned carts aren't a price problem — they're an unanswered question. A chat assistant answers "will this fit?" instantly and recommends bundles that increase AOV.
Chat Assistant5 min read · July 22, 2026
AI Chat Assistant as a Personal Shopper for Ecommerce
Answer size, fit, delivery, and return questions in the visitor's language — lifting AOV 10–20% on considered categories.

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