AI Sales Chat Assistant · E-commerce
Answer product, shipping and returns questions instantly — in 40+ languages.
Purpose-built for e-commerce businesses — d2c & online stores. Live in minutes, on your website and as an embed.
E-commerce
D2C & online stores
The pain today
- Support inbox 24-hour backlog
- Shipping questions block conversion
- Non-English shoppers ignored
With MAZ Assist
- Answers from your catalog + policies
- Order tracking & returns triage
- Escalates VIP orders to humans
Sample conversation
How a real e-commerce conversation runs
- 1
Instant reply the second a visitor lands on your D2C shoppers site.
- 2
Asks 3–5 qualification questions tailored to D2C shoppers.
- 3
Answers questions using your website, brochures & knowledge base.
- 4
Books the meeting in your calendar and captures phone + email.
Live embed preview
See exactly how it looks on a real website
Drop one line of code and AI Sales Chat Assistant appears on your site — same behaviour on your MAZ page and on your own domain. Switch demo sites to see it float over different layouts.
// paste before </body>
<script src="https://mazassist.com/embed.js"
data-slug="your-business"
data-product="chat"></script> acme-realty.com
Acme Realty
Premium apartments in downtown Dubai
3 & 4 BR · Handover 2026
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