← Case studies
Healthcare · Marina Dental
A dental clinic that stopped losing evening enquiries
Consultations booked after 8pm went from zero to eleven in the first week after the AI Sales Employee went live.
- After-hours bookings
- 11 / week
- Answered enquiries
- 100%
- Live in
- 2 days
The problem
The clinic's website received most of its traffic between 8pm and midnight, when reception was closed. Enquiries arrived by form and were answered the next afternoon, by which point many patients had booked elsewhere.
What we did
- Trained the AI Sales Employee on treatments, indicative prices and insurance questions.
- Connected it to the clinic's booking calendar with real slot availability.
- Added Arabic and Hindi so families could ask in the language they use at home.
- Set an instant WhatsApp alert to the practice manager for every booking.
The result
Within one week the clinic booked eleven consultations that would previously have arrived as unanswered forms. Reception now starts the day with a confirmed schedule instead of a backlog.
“We were losing evening enquiries for years and blaming the market.”
Could this be your business?
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